myan99 takes your privacy very seriously. This document clearly explains what data we collect, why we need it, how we protect it, and your rights as a Malaysian user in managing your own personal data.
At myan99, privacy is not just a document – it is a daily practice reflected in every aspect of how we handle the personal information of our Malaysian users.
This Privacy Policy explains how myan99 ("we", "Platform") collects, uses, stores, and protects your personal information when you use the myan99-jit.com website, the myan99 mobile app, or any related services. By using the platform myan99, you agree to the data protection practices described in this document.
We believe transparency is the foundation of trust. That's why we make every effort to explain everything in clear, plain language — not complex legal jargon. If you have any questions after reading this document, the myan99 support team myan99 ready to assist via live chat or email at support@myan99-jit.com.
myan99 follows a data minimisation principle – we only collect data that is strictly necessary to provide the services you request. Below are the categories of data we collect and the reasons for doing so:
This is data you enter directly while interacting with the platform myan99:
While you are using the platform myan99, our systems automatically record certain technical information for security, platform improvement, and fraud prevention purposes:
When you make a deposit or withdrawal via DuitNow, FPX (Maybank2u, CIMB Clicks), Touch 'n Go eWallet, GrabPay, Boost, or ShopeePay, the respective payment provider may share certain transaction information with myan99 for verification and fraud prevention purposes. myan99 does not store your PIN, password, or full payment card details – this sensitive information is processed directly by payment providers who maintain their own security compliance.
Important Note: myan99 will never ask for your bank account or eWallet password. All payment transactions are carried out through the official interfaces of the respective payment providers. If anyone claims to be myan99 and requests your banking credentials, it is a scam – report it to us and the relevant authorities immediately.
myan99 uses the personal data collected solely for the following purposes. We do not use your data for any other purpose without first obtaining your consent:
With your consent, myan99 may use your contact information to:
Marketing communications can be unsubscribed at any time via the "unsubscribe" link in emails or through the notification settings in your account myan99 you. Unsubscribing from marketing will not affect important transactional communications related to your account.
Purpose Limitation Principle: myan99 only uses your data for the purposes stated at the time of collection. Should we need to use your data for a new and different purpose, we will obtain your explicit consent before doing so.
myan99 does not sell, rent, or trade your personal data to any party for marketing or advertising purposes. However, there are limited situations in which we may share your data with specific parties for legitimate purposes:
We may share necessary data with service providers who assist us in operating the platform myan99, including:
All of these service providers are bound by strict confidentiality agreements and may only use the shared data for the specific agreed purposes. They are not permitted to use the data for any other purpose or to share it with third parties.
myan99 may be required to disclose certain data to government authorities or law enforcement agencies if:
In each such case, myan99 will disclose only the minimum data necessary and will notify you of such disclosure where permitted by law.
If myan99 is involved in a merger, acquisition, or asset sale, user data may be transferred as part of that transaction. In such cases, we will notify users in advance and ensure that the recipient is bound by data protection standards equal to or stricter than those set out in this Privacy Policy.
myan99 continuously invests in security infrastructure to ensure your data is protected to the highest standard. Below is an overview of the key security measures we have in place:
Data Breach Notification: In the event of a data breach affecting your personal information, myan99 is committed to notifying you within 72 hours of detecting the incident. Notification will be sent via email to your registered address and through in-platform notifications. We will clearly explain the type of data involved, the steps that have been and are being taken, and the actions you can take to protect yourself.
Platform myan99 uses cookies and similar tracking technologies to ensure a better user experience, stronger session security, and platform analytics that help us understand the needs of our Malaysian users.
You can manage your cookie settings through:
Please note that disabling certain cookies may affect platform functionality – for example, disabling session cookies will prevent you from staying logged in during a gaming session.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a user myan99 have the following rights regarding your personal data:
| Your Rights | Description | How to Exercise These Rights |
|---|---|---|
| Right of Access | You may request a copy of all personal data we hold about you, including profile information, transaction history, and activity logs. | Submit your request by email to support@myan99-jit.com or through your account settings. |
| Right to Rectification | If any personal data we hold about you is inaccurate or out of date, you may request that we correct it promptly. | Update your profile information in your account settings, or contact support for details that cannot be changed on your own. |
| Right to Erasure | You may request the deletion of your personal data, subject to certain legal retention obligations that require us to retain financial records. | Contact support@myan99-jit.com with the subject line "Data Deletion Request". |
| Right to Object | You may object to the processing of your data for marketing purposes or other purposes based on our legitimate interests. | Unsubscribe from marketing emails or adjust your notification settings within your account. |
| Right to Portability | You may request a copy of your data in a machine-readable format (such as JSON or CSV) for transfer to another platform. | Submit your request via email, specifying your preferred format. |
| Right to Restrict Processing | In certain circumstances, you may request that we restrict the processing of your data while a correction request or objection is under review. | Contact the myan99 support team to discuss your situation. |
We will process all data rights requests within 30 calendar days from the date of receipt. For complex requests, this period may be extended to 60 days with appropriate notice. No charges apply for the first data rights request made each year; subsequent excessive requests may be subject to a reasonable processing fee.
Important Exceptions: There are situations where myan99 may not be able to fulfil a data deletion request in full – for example, where we are legally required to retain financial transaction records for a specified period for AML/CFT compliance or audit purposes. In such cases, we will clearly explain why a full deletion cannot be carried out and what data we are able to delete.
myan99 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law. The following are general guidelines for data retention periods:
Once the designated retention period expires, your data will be securely deleted using industry-standard data erasure methods, or permanently anonymised so that it can no longer be linked back to you as an individual.
Platform myan99 is restricted to individuals aged 18 years and above only. We do not knowingly collect or process personal data of any individual under the age of 18.
If we discover or are notified that personal data of a minor (under 18 years of age) has been collected through our platform, we will:
If you believe your child under the age of 18 may have registered an account at myan99, please contact us immediately at support@myan99-jit.com with the subject "Underage User Report" and we will take prompt action.
To Parents & Guardians: We encourage parents and guardians to monitor their children's online activity. myan99 employs an age verification system that includes phone number checks, email verification, and a KYC process for larger transactions. If you suspect any irregularity, please contact us immediately.
myan99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to the way we protect user data. When material amendments are made to this Privacy Policy, we will take the following steps to ensure you are informed:
We encourage you to review this Privacy Policy periodically to stay informed about how myan99 to protect your data. Continued use of the platform myan99 after the amendments take effect constitutes your acceptance of the updated terms.
Previous versions of this Privacy Policy are available upon request – contact us at support@myan99-jit.com if you wish to compare changes between the current and prior versions.
If you have any questions, concerns, or requests relating to this Privacy Policy or how myan99 handles your personal data, please contact us through the following channels:
Our team responsible for privacy and data protection matters will process your enquiry within 3 working days. For formal data rights requests, the processing period is up to 30 days as stated in Section 6.
We value the trust you place in myan99 and are committed to handling your personal data with the utmost responsibility, transparency, and respect. Your security and privacy are not merely a legal obligation — they are core values that guide every decision we make.
Our Final Commitment: myan99 has never sold and will never sell your data. We do not run any user data-based advertising programmes. Every ringgit we earn comes from the gaming experience you enjoy – not from monetising your personal information. This is our promise to you as a Malaysian user who trusts our platform.
Quick answers to the most frequently asked questions about data protection and privacy at myan99.