Terms & Conditions myan99 – Complete User Guide for the Malaysian Platform

Acceptance of Terms of Use

Welcome to myan99. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and myan99 ("Platform", "We"). This document governs your access to and use of the myan99-jit.com website, the myan99 mobile app, and all services and content provided by myan99.

By registering an account, accessing the website, downloading the app, or using any part of the myan99, you expressly and unconditionally agree to be bound by these Terms. If you do not agree with any part of these Terms, you are not permitted to use the platform myan99.

These terms should be read together with the Privacy Policy myan99 and Responsible Gaming Guide us, all of which together form the complete agreement between you and myan99. In the event of any conflict between these documents, these Terms & Conditions shall prevail unless otherwise stated.

User Eligibility & Account Registration

2.1 Age Requirement

Platform usage myan99 is restricted to individuals aged 18 years and above only. This is an absolute requirement that cannot be waived or exempted under any circumstances. myan99 employs a strict verification system to ensure compliance with this age requirement, including identity document checks during the account verification process.

If it is found that any myan99 member registered using inaccurate information regarding their age, myan99 reserves the right to close the account immediately, void all pending winnings, and report the case to the relevant authorities if necessary.

2.2 One Account Per User

Each individual is only permitted to hold one myan99 account that is active. Registering multiple accounts is strictly prohibited and constitutes a serious violation of these Terms. This prohibition covers registrations using different names, phone numbers, email addresses, IP addresses, or payment methods for the purpose of claiming multiple welcome bonuses or circumventing account restrictions.

• If duplicate accounts are detected, myan99 reserves the right to close all accounts in question
• All monetary balances and pending winnings in duplicate accounts are subject to forfeiture
• Only one account will be permitted to reactivate once the issue has been resolved
• Users with a previously closed account must contact support before re-registering

2.3 Accuracy of Registration Information

During registration, you are required to provide accurate, current, and complete information. This includes your full name as shown on your identification card, an active Malaysian phone number, and a valid email address. myan99 reserves the right to request document verification at any time, particularly during the processing of your first withdrawal.

Deposits, Withdrawals & Financial Transactions

3.1 Accepted Deposit Methods

myan99 supports the following deposit methods for users in Malaysia:

• DuitNow – direct transfer, processed in under 30 seconds
• FPX (Financial Process Exchange) – via Maybank2u, CIMB Clicks, and other participating banks
• Touch 'n Go eWallet – Malaysia's most popular eWallet
• GrabPay – via the Grab Malaysia app
• Boost – Malaysian eWallet operated by Axiata
• ShopeePay – via the Shopee Malaysia app

Minimum deposit is RM 30 for all payment methods. There is no maximum deposit limit set at the platform level, though individual payment methods may have their own transaction limits imposed by the respective providers. All deposits are processed in Malaysian Ringgit (MYR) only.

3.2 Withdrawal Terms

Withdrawal at myan99 subject to the following conditions:

• The minimum withdrawal amount is RM 50 per transaction
• Withdrawals must be made to the same payment method used for the deposit – except in circumstances approved by the support team
• Processing time is 5 to 15 minutes for eWallet methods, and up to 1 business day for bank transfers
• Your first withdrawal may take longer due to standard security checks carried out to protect your account
• No charges are imposed by myan99 for withdrawal processing, although third-party fees may be charged by your payment method provider

Bonus & Promotion Terms

All bonuses and promotions offered by myan99 – including a Welcome Bonus of up to RM 888, subsequent deposit bonuses, cashback, and free spins – are subject to the specific terms and conditions stated on the relevant promotions page. The general terms applicable to all myan99 bonuses are as follows:

• Each bonus may only be claimed once per account unless otherwise stated in the respective promotional terms
• Bonuses cannot be directly converted to cash — they must meet the rollover requirement before any winnings can be withdrawn
• Rollover requirements are calculated based on the bonus amount received, not the deposit amount
• The maximum bet limit while an active rollover requirement is in progress is RM 50 per round for casino games and slots
• Any attempt to abuse the bonus system — including registering multiple accounts, using false identities, or employing low-risk betting strategies clearly intended to meet rollover requirements without genuine risk — will result in bonus forfeiture and possible account closure
• Myan99 reserves the right to modify or terminate any promotion at any time with reasonable notice

Game & Betting Rules

5.1 Casino Games & Slots

All casino games and slots available at myan99 uses audited and certified Random Number Generator (RNG) technology, verified by independent third-party bodies. This ensures that every game outcome — whether a slots spin, a baccarat hand, or a roulette wheel — is entirely random and cannot be predicted or manipulated.

The Return to Player (RTP) or payout percentage for each game is as stated in the respective game information. myan99 does not modify the RTP of any game as set by the original game developer.

5.2 Sports Betting

For the sports betting section myan99, the following terms apply:

• All odds are subject to change until the bet is confirmed by the system
• Confirmed bets cannot be cancelled unless the Cash Out feature is available and activated by the user
• Matches that are cancelled or postponed for more than 48 hours will result in the betting deposit being refunded to the user's account
• In-play betting is subject to processing time limits — bets placed during a technical disruption may be voided
• Myan99 reserves the right to limit or reject bets if there is reasonable suspicion that insider information is being used

5.3 Dispute Resolution

If you are dissatisfied with the outcome of a game or bet, you may submit a complaint to the support team myan99 within 72 hours from the time of the incident. All complaints will be reviewed by our compliance team using game logs and transaction records stored securely. The compliance team's decision is final for cases relating to game outcomes.

Account Security & User Responsibilities

You are solely responsible for the security of your account myan99 yours. This includes keeping your username, password, and OTP code confidential at all times. myan99 will never ask for your password via email, SMS, or live chat – if you receive such a request, it is a phishing attempt and you should report it to us immediately.

• Use a strong, unique password for your myan99 account — avoid reusing passwords from other accounts
• Enable two-factor authentication (2FA) from your account security settings
• Do not share access to your account with anyone — including family members
• Log out of your account when using a shared device
• Report any suspicious activity on your account to myan99 support immediately

myan99 shall not be liable for any losses arising from unauthorised access to your account due to your failure to keep your login credentials secure.

Account Closure & Suspension

7.1 Closure by User

You are free to close your account myan99 yours at any time by contacting our support team via live chat or email. Before closing your account, please ensure all remaining funds have been withdrawn, as retrieving any remaining balance after closure may take longer and require additional verification.

7.2 Closure or Suspension by myan99

myan99 reserves the right to suspend or close the account of any user if:

• There is evidence of fraud, game manipulation, or activity that violates these Terms
• The user registers more than one account
• The user provided false information during registration or verification
• User is proven to be under 18 years of age
• There is evidence of money laundering or suspicious financial transactions
• User repeatedly violates any part of these Terms

In the event of closure due to confirmed fraud, myan99 reserves the right to forfeit all remaining balances and pending winnings. For account closures due to other reasons not involving fraud, all valid monetary balances will be returned to the user via the original payment method.

Platform Liability Limits

myan99 provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform runs smoothly and without interruption, there are circumstances beyond our control that may affect the service.

myan99 shall not be liable for:

• Losses resulting from technical disruptions, scheduled system maintenance, or internet outages beyond our control
• Financial losses resulting from game or betting outcomes that did not go in your favor
• Losses resulting from unauthorized access to your account caused by your own negligence
• Delays in deposit or withdrawal processing caused by third parties such as banks or eWallet providers
• Indirect, incidental, or consequential losses that could not reasonably have been foreseen

Maximum liability limit myan99 to any user in any single incident is limited to the total amount deposited within the 30 days preceding that incident.

Terms Amendments & Notifications

myan99 reserves the right to modify, add, or remove any part of these Terms at any time. When a material amendment is made, myan99 will provide reasonable notice via:

• Push notifications via the myan99 mobile app
• Email notification to your registered email address
• Update the "Last updated" date at the top of this page
• An in-app notification upon login requiring explicit acceptance for significant amendments

Continued use of the platform myan99 after the amended terms take effect will be considered your acceptance of those amended terms. If you do not agree with the changes made, you must stop using the platform and close your account.

Responsible Gaming

myan99 takes its social responsibility seriously. We believe that online casino gaming and sports betting should be a fun form of entertainment – not a source of financial stress or personal hardship. That is why myan99 provides a range of tools to help users play within healthy limits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings. Once set, these limits take effect immediately and cannot be increased until after a 24-hour cooling-off period.
• Loss Limit: Set a limit on the total amount you are willing to lose within a given period. The platform will alert or restrict betting once this limit is close to being reached.
• Temporary Self-Exclusion: Choose to suspend access to your account for a period of 24 hours, 7 days, 30 days, or 90 days. During this period, your account will be inaccessible and no promotional communications will be sent.
• Permanent Self-Exclusion: If you feel that gaming has become a serious problem, you may request a permanent account closure. This means you will not be able to re-register using the same details.
• Reality Check: A session time reminder feature that alerts you to how long you have been playing continuously.

For assistance with gambling-related issues, myan99 encourages users who need support to reach out to relevant assistance organisations. More information is available on the Responsible Gaming us.